Telephony

ISWITCH Connect voice and video telephony system allows organization to deploy IP telephony using ip phone, softphone, web phone, Andrioid and IOS devices.

Key Features

 

ISWITCH Connect all IP Architecture makes it uniquely suited as a platform for your IP Telephony and Contact Center. It allows you to have common basic features of unified communication deployed on premise or in the cloud.

The IP-based agent client lets you add your phone extension, users, agents anywhere over existing IP connections.

 

 

List of Applications integrated with ISWITCH Connect

Case Management for customer service

Marketing Campaign

Tele-Collection

Helpdesk

Video Call KYC

Virtual Agent